All Sales Final

Purchase & Refund Policy

Effective Date: May 2026 // Version 1.0

01 Non-Refundable Digital Provisioning

Due to the immediate digital delivery and non-revocable nature of local cryptographic license key generation and browser execution credit allocation, all sales of The Forge's digital licenses, auditing credits, and software binaries are final and non-refundable with zero exceptions.

Absolute Policy Enforcement

By completing your B2B checkout transaction, you explicitly acknowledge that digital provisioning begins instantly, all transactions are final, and you waive your statutory right of cancellation, cooling-off, withdrawal, or case-by-case requests under all local and international consumer protection laws.

02 License Activation & Platform Access

Access to our software applications is provisioned via unique cryptographic license keys for local desktop binaries or secure account credentials for web utilities.

For local desktop applications (such as SteelScribe), each standard license supports activation on a maximum of two (2) concurrent active hardware instances at any given time. Users may migrate active instances to new hardware nodes through their self-service administration portals.

03 Technical Requirements & Compatibility

Buyers are solely responsible for verifying technical requirements prior to purchase. This includes ensuring target workstations meet the necessary hardware specifications for our local-first engines, and that suitable web browsers and network connections are available to access our web utilities.

Local hardware performance bottlenecks, outdated system dependencies, local network firewalls, or third-party server-side security blocks on target URLs do not qualify as valid grounds for refund requests or billing chargebacks.

04 Strict No-Refund Enforcement

The Forge Software LLC operates under a strict, automated fulfillment protocol. There are no duplicate reviews, case-by-case adjustments, or discretionary refund approvals under any circumstances.

For any questions regarding installation, licensing activation, or environment setup, users are directed to technical support for deployment help. Technical difficulties do not qualify for billing reversals or payment modifications.